Frequently Asked Questions
General Understanding
What is a buyers agent, and how are they different from a real estate agent?
A buyers agent works exclusively for you, the buyer, helping you find, evaluate, negotiate, and secure property — unlike real estate agents who work for the seller.
Why use a buyers agent when I can find properties online myself?
We access off-market deals, provide expert negotiation, and manage every detail — saving you time, stress, and often money. It’s more than finding a listing — it’s about buying well.
What areas do you cover?
We specialise in North Brisbane suburbs, including Moreton Bay & surrounds, with insight into local trends, schools, and growth areas.
Who do you work with?
First-home buyers, families, investors, downsizers, relocators — anyone who wants to buy smarter and avoid costly mistakes.
Pricing & Value
How much does it cost to use a buyers agent?
Our fees vary depending on the level of service, but we’re always transparent. We offer both fixed-fee and tiered packages — and unlike sales agents, we never take commissions from vendors.
Isn’t a buyers agent just an added expense?
It’s actually an investment. By helping you avoid overpaying, buying the wrong property, or missing better opportunities, we often save clients far more than our fee.
Do I pay upfront, or at settlement?
We typically charge a small engagement fee and the balance upon success — we’re results-driven and aligned with your outcome.
Buying Process
When should I engage a buyers agent — before I’ve started looking, or later?
The earlier the better. We help define your strategy, connect you with brokers and professionals, and reduce wasted time from the start.
Do you help with off-market properties?
Yes — we have strong agent relationships and often secure access to homes before they’re publicly listed.
Do you attend inspections and auctions for me?
Absolutely. We manage everything from private viewings to auction bidding and contract reviews.
Who do you work with?
First-home buyers, families, investors, downsizers, relocators — anyone who wants to buy smarter and avoid costly mistakes.
Service & Customisation
I’ve already found a property — can you just help me negotiate?
Yes. We offer standalone negotiation or assessment services if you don’t need the full end-to-end process.
What if I change my mind or don’t buy anything?
We work in stages, and part of our job is helping you make the right decision — which sometimes means walking away. That’s still a win.
Do you work with investors as well as owner-occupiers?
Yes, we advise both. Our investment clients value our market insight, suburb targeting, and ability to uncover value others miss.
Trust & Process
Are you licensed and insured?
Yes — REsolve is a fully licensed real estate agency under QLD law, and we carry full professional indemnity insurance for your peace of mind.
How are you different from other buyers agents?
We’re not transactional. We approach each brief like a project, solving complex property problems and creating win-win outcomes with creativity, care and local knowledge. Deliberately Different isn’t just our slogan — it’s how we operate.
Engagement & Next Steps
What’s the first step if I’m interested?
Book a no-obligation discovery call. We’ll talk through your goals and explain how we can help — whether you’re ready now or just researching.
How long does the process usually take?
It depends on your brief and market conditions, but typically 4–8 weeks from engagement to purchase. We’re fast, but never rushed.
Do I have to sign an exclusive agreement?
For full-service buyers advocacy, yes — so we can commit fully to your search and act in your best interest. But we also offer flexible, short-term services.
